A most powerful T-Mobile still seems to wanna maintain an amicable relationship with all those who came over with an iPhone in tow. Those who contacted customer service were called later to acknowledge the issue and offered an one month service credit. Said the rep, "T-Mobile, though they do not offer the iPhone, and that they are committed to supporting users on their network who have them" -- not too surprising a stance, but a kind gesture for sure. The problem has since been fixed, and everyone lived happily ever after.
According to a report by The Consumerist, a recent update to the carrier's voicemail system caused some of the smartphones, including Apple's touchscreens, became unusable, with a volley of blank text messages dated from the future arriving instead.
When a system update caused service failures and bugs in T-Mobile customers' unlocked iPhones, the users emailed T-Mobile to alert them to the issue. Even though T-Mobile doesn't offer the iPhone, they fixed the bugs and gave the users a service credit for the inconvenience.
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